Our Delivery and Returns Terms & Conditions 



UK standard delivery - UK Royal Mail. £2.00 P&P

Generally delivered inside 2-3 operating days, however, please enable up to fifteen operating days for your order to be received.

UK mail Recorded - UK Royal Mail Signed For. £4.99 P&P

Generally delivered next operating day, however, please enable 2-3 operating days for your order to be received.

UK Special Delivery - UK bonded next day delivery (EXCLUDES SATURDAY) if ordering before 3.00pm Monday to Friday. £6.99 P&P

UK Special Delivery (SATURDAY) - UK bonded next day Saturday delivery if ordering before 3.00pm Friday. £9.99 P&P

Orders placed before 3pm are dispatched same day, orders placed after 3.00pm are sent the subsequent day.

OVERSEAS & INTERNATIONAL POSTAGE

EUROPE ZONE 1
Belgium, Germany, Netherlands - Approx 3-5 working days £6.95 P&P

EUROPE ZONE 2 - Approx 5-7 working days £8.95 P&P
Austria, Czech Rep, Denmark,
France, Hungary, Luxembourg,
Monaco, Poland, Slovakia, Slovenia

EUROPE ZONE 3 - Approx 5-7 working days £12.95 P&P
Estonia, Finland, Italy, 
Latvia, Lithuania, Portugal, 
Romania, Spain, Sweden

EUROPE ZONE 4 - Approx 5-7 working days £19.95 P&P
Bulgaria, Cyprus, Gibraltar,
Greece, Malta, Norway,
Switzerland

Australia, New Zealand, Turkey, UAE - Approx 5-7 working days £19.95 P&P

Canada, USA - Approx 5-7 working days £24.95 P&P

Rest of the World - Approx 8-10 working days £29.95 P&P

LOVEMYECIG delivers to most major countries worldwide. We have an excellent reputation in providing quality products. When ordering from outside the UK, please choose a tracked delivery service to ensure that your package does not get lost. Many of our customers confirm that our delivery times and quality of products are second to none. Although, we can deliver to wherever you are, please check and understand your countries importation laws. Therefore, if your items are held by local customs, it is the responsibility of the customer to resolve this. If you are unsure about the customs status in your country, please get in touch with us, as we will happy to help.

NOTE: OVERSEAS PRICES APPLY TO ORDERS WITH A MAXIMUM OF 2 STARTER KITS PER PARCEL, ANY ORDERS OVER THIS AMOUNT MUST HAVE THE SHIPPING RE CALCULATED BY CONTACTING CUSTOMER SERVICES VIA E MAIL.

NOTE: (UK MAINLAND ONLY) INFINITE VAPOUR LTD WILL NOT ACCEPT RESPONSIBILITY FOR MISSING OR FAILED DELIVERIES, WE CAN ONLY TRACK RECORED ITEMS, STANDARD DELIVERY CANNOT BE TRACKED THEREFORE CHOOSING THIS OPTION COULD RESULT IN A LOST PARCEL WITH NO TRACABILITY. HOWEVER 99% OF ALL PARCELS DO GET TO ALL OUR CUSTOMERS SAFELY. 

NOTE: (UK earth only) love my E-cig won't settle for responsibility for missing or unsuccessful deliveries, we are able to solely diary things, normal delivery can not be half-track so selecting this selection may end in a lost parcel with no traceability. But 99% of all parcels do get to any or all our customers safely.

Refund/Cancellation policy.

Incase of any faulty merchandise; please return all the items to the address detailed on the web site.
Once received and inspected, we {are going to} issue a refund or exchange providing the faulty things are received inside 28 days of purchase.
In the event of cancellation of an order, a full refund is going to be given as long as the order has not been dispatched.

In the event of a cancellation for a dispatched order. We require the customer to return the items unopened/unused inside 14 days of purchase.
Once received and inspected we'll authorize a full refund inside 7 days


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